{"id":648,"date":"2024-01-26T22:15:20","date_gmt":"2024-01-26T22:15:20","guid":{"rendered":"https:\/\/propertymeld.com?page_id=648"},"modified":"2024-04-05T18:21:16","modified_gmt":"2024-04-05T18:21:16","slug":"reputation-and-retention","status":"publish","type":"page","link":"https:\/\/propertymeld.com\/reputation-and-retention\/","title":{"rendered":"Reputation and Retention"},"content":{"rendered":"\t\t
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Reputation and Retention<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Property Meld is key to improving investor and resident retention<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The biggest focuses for property management companies looking to increase revenue are investor and resident retention. Focusing on providing the best maintenance experience for your customers is critical in this effort.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"happy\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"eliminate\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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What's causing investors and residents to churn?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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You just sent your monthly owner statements and you\u2019re dreading the influx of phone calls, hoping that none of them are a dreaded breakup call from an investor. If you’ve felt this way, improving investor relationships likely starts with refining your property maintenance process.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCustomer case studies<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Property maintenance is at the heart of strong customer relationships<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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31% of residents choose to leave a property due to poor maintenance experiences. The higher your vacancy rates and the more rental turnovers you have to do, means money lost for you and your investors.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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I have never seen happier residents in all my time in property management.<\/div>\n\t\t\t\n\t\t\t\t\t\t
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Jim Elliott<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
Maintenance Manager | Century 21 Queenswood<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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A property maintenance software built to improve retention<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Property Meld ‘s unmatched communication and scheduling tools, coupled with best-in-class maintenance tracking, allows you to improve retention before it leads to profit loss.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tSchedule a call<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Learn more about the importance of customer retention:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\"The<\/div>\n\t\t<\/a>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tThe Ultimate Gift Guide for Your Investors and Residents\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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The holidays are a time for giving\u2014and for 2025, property managers have an opportunity to deliver something extraordinary. This year, skip the usual trinkets and<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead More\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t

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\"Ensuring<\/div>\n\t\t<\/a>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tEnsuring Resident Satisfaction: A Top Priority for Property Managers\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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Property investors interested in increasing their NOI entrust property managers with the crucial task of maintaining their investments and ensuring profitability. At the core of<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead More\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t

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\"Property<\/div>\n\t\t<\/a>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tWhat is a Property Manager’s Main Responsibility to Their Owners?\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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What is a Property Manager’s Main Responsibility to Their Owners? Table of Contents Property management is a multifaceted job that requires a blend of strategic<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead More\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Reputation and Retention Property Meld is key to improving investor and resident retention The biggest focuses for property management companies looking to increase revenue are investor and resident retention. Focusing on providing the best maintenance experience for your customers is critical in this effort. What’s causing investors and residents to churn? You just sent your […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"cybocfi_hide_featured_image":"","footnotes":""},"class_list":["post-648","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nReputation and Retention - Property Meld<\/title>\n<meta name=\"description\" content=\"A strong maintenance process is crucial to increase reputation, and more importantly, retention with your investors and residents.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/propertymeld.com\/reputation-and-retention\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reputation and Retention - Property Meld\" \/>\n<meta property=\"og:description\" content=\"A strong maintenance process is crucial to increase reputation, and more importantly, retention with your investors and residents.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/propertymeld.com\/reputation-and-retention\/\" \/>\n<meta property=\"og:site_name\" content=\"Property Meld\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-05T18:21:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/propertymeld.elementor.cloud\/wp-content\/uploads\/2024\/03\/happy-resident-and-investor.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1050\" \/>\n\t<meta property=\"og:image:height\" content=\"673\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/propertymeld.com\/reputation-and-retention\/\",\"url\":\"https:\/\/propertymeld.com\/reputation-and-retention\/\",\"name\":\"Reputation and Retention - 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