{"id":4274,"date":"2024-03-25T22:26:46","date_gmt":"2024-03-25T22:26:46","guid":{"rendered":"https:\/\/propertymeld.com\/?p=4274"},"modified":"2025-04-14T15:53:34","modified_gmt":"2025-04-14T15:53:34","slug":"tips-to-streamline-your-maintenance-coordination","status":"publish","type":"post","link":"https:\/\/propertymeld.com\/blog\/tips-to-streamline-your-maintenance-coordination\/","title":{"rendered":"Simplify Maintenance Coordination with these Tips"},"content":{"rendered":"<h2><span data-preserver-spaces=\"true\">Maintenance coordination should be simple and easy &#8211; not complicated. We&#8217;ll walk you through tips to make your process more efficient.<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">Imagine what it would be like if your maintenance process ran as smoothly as a conveyor belt. <\/span><span data-preserver-spaces=\"true\">A work-order request enters on one end, and a happy resident exits on the opposite side. The scheduling process occurs without missteps. Owner approvals are requested and accepted immediately. The property manager has perfect visibility into the entire process\u2014no manual follow-up is necessary.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">If it were only that easy, right? Well, we are here to tell you it can be. We know the magic happens in the middle\u2014and that\u2019s where many property managers get stressed. It can be overwhelming with phone calls, follow-ups, and spending countless hours chasing down vendors and residents.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">You experience inefficiencies within your maintenance process for several different reasons. You might spend way too much time on the phone coordinating schedules between vendors and residents.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Then, a lack of transparency and visibility between all parties leads to a big, confusing mess.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Lastly, somewhere within this process, resident satisfaction takes a back seat. So you bite the bullet and hire another maintenance coordinator to manage your accounting program\u2019s \u201cautomated\u201d maintenance features. But it still fails to move the needle.\u00a0<\/span><\/p>\n<ul>\n<li><em><span data-preserver-spaces=\"true\">Did the vendor or technician reach the resident and schedule a repair?<\/span><\/em><span data-preserver-spaces=\"true\">\u00a0<\/span><\/li>\n<li><em><span data-preserver-spaces=\"true\">When is the repair happening?<\/span><\/em><span data-preserver-spaces=\"true\">\u00a0<\/span><\/li>\n<li><em><span data-preserver-spaces=\"true\">Is it done?<\/span><\/em><span data-preserver-spaces=\"true\">\u00a0<\/span><\/li>\n<li><em><span data-preserver-spaces=\"true\">Was the resident notified of completion?<\/span><\/em><span data-preserver-spaces=\"true\">\u00a0<\/span><\/li>\n<li><em><span data-preserver-spaces=\"true\">Are they satisfied?<\/span><\/em><span data-preserver-spaces=\"true\">\u00a0<\/span><\/li>\n<\/ul>\n<h2><strong><span data-preserver-spaces=\"true\">Sound Familiar? Here are some tips to improve your current maintenance coordination process:<\/span><\/strong><span data-preserver-spaces=\"true\">\u00a0<\/span><\/h2>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-4275 size-large\" src=\"https:\/\/propertymeld.com\/wp-content\/uploads\/2024\/03\/AdobeStock_314864693-1024x683.jpeg\" alt=\"maintenance coordination\" width=\"800\" height=\"534\" srcset=\"https:\/\/propertymeld.com\/wp-content\/uploads\/2024\/03\/AdobeStock_314864693-1024x683.jpeg 1024w, https:\/\/propertymeld.com\/wp-content\/uploads\/2024\/03\/AdobeStock_314864693-300x200.jpeg 300w, https:\/\/propertymeld.com\/wp-content\/uploads\/2024\/03\/AdobeStock_314864693-768x512.jpeg 768w, https:\/\/propertymeld.com\/wp-content\/uploads\/2024\/03\/AdobeStock_314864693-1536x1024.jpeg 1536w, https:\/\/propertymeld.com\/wp-content\/uploads\/2024\/03\/AdobeStock_314864693-2048x1365.jpeg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<h3><span data-preserver-spaces=\"true\">Tip #1: Touch base<\/span><\/h3>\n<p><span data-preserver-spaces=\"true\">Take a few minutes to check in with your vendor to confirm that they\u2019ve scheduled the repair on the appropriate date. Vendors are human too. It\u2019s in your best interest to verify the appointment before you have to pick up the pieces from an unhappy resident waiting for a repair.\u00a0<\/span><span data-preserver-spaces=\"true\">\u00a0<\/span><\/p>\n<h3><span data-preserver-spaces=\"true\">Tip #2: Set reminders<\/span><\/h3>\n<p><span data-preserver-spaces=\"true\">Set yourself a Google Calendar reminder to follow up with the resident and vendor. By strategically following up at a specific time, you\u2019re able to gain some visibility into the repair request. A brief check-in with the resident can be a great way to increase customer satisfaction.\u00a0<\/span><\/p>\n<h3><span data-preserver-spaces=\"true\">Tip #3: Request confirmation of completion<\/span><\/h3>\n<p><span data-preserver-spaces=\"true\">Too many property managers rely on an invoice to verify that a repair is complete. Ask your vendors to follow up with you once they\u2019ve completed the work order. A verbal confirmation gives you a step up on your peers in the industry.\u00a0<\/span><\/p>\n<h3><span data-preserver-spaces=\"true\">Tip #4: Follow-up on satisfaction<\/span><\/h3>\n<p><span data-preserver-spaces=\"true\">Once you receive verbal confirmation that the repair is complete, you have the green light to vet the resident on the quality of the work. There\u2019s nothing more important than catching complaints early before an unhappy resident can leave you a negative online review.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">But don\u2019t stop here. Property Meld is a smart maintenance hub that can give you an authentic conveyor belt experience. Our partners experience an average of 60% less time spent on maintenance coordination. With automation, you receive a maintenance request, and our solution goes to work for you.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">An intelligent maintenance solution can take your company to the next level.\u00a0\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Ready to take that next step and automate your maintenance process? Connect with one of our experts, and\u00a0<\/span><a href=\"https:\/\/propertymeld.com\/book-a-demo\/\"><span data-preserver-spaces=\"true\">talk about our maintenance solution<\/span><span data-preserver-spaces=\"true\">.<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Maintenance coordination should be simple and easy &#8211; not complicated. We&#8217;ll walk you through tips to make your process more efficient. Imagine what it would be like if your maintenance process ran as smoothly as a conveyor belt. A work-order request enters on one end, and a happy resident exits on the opposite side. The [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":3564,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"cybocfi_hide_featured_image":"","footnotes":""},"categories":[7,46],"tags":[60],"class_list":["post-4274","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-oversight-and-transparency","tag-newsletter"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Simplify Maintenance Coordination with these Tips - Property Meld<\/title>\n<meta name=\"description\" content=\"We made a list of tips to streamline your maintenance coordination process, so you can focus on other property management tasks.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/propertymeld.com\/blog\/tips-to-streamline-your-maintenance-coordination\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Simplify Maintenance Coordination with these Tips - 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